How to Exchange Money in Vietnam (and Avoid Tourist Traps)

Understanding Vietnam currency and knowing how to exchange money efficiently is essential for any international travel business operating in or with Vietnam. Whether you’re a tour operator, travel agent, or DMC partner, helping your clients manage their finances on the ground will not only enhance their travel experience but also build trust in your services. In this article, we cover everything B2B travel professionals need to know about the Vietnam currency, best exchange practices, and how to help your travelers avoid common scams.

Tonkin Legends will provide updated information and expert guidance to ensure your clients have a smooth currency exchange experience from the moment they land in Vietnam. We keep our B2B partners informed with reliable exchange rates, local contacts, and trusted financial practices.

Where to Exchange Vietnam Currency

Here’s a breakdown of the most reliable places to exchange money in Vietnam:

1. Banks

Banks offer some of the most secure exchange services in Vietnam. Vietcombank, BIDV, and ACB are among the most reputable. Banks are ideal for B2B partners who want transparency and receipts for accounting purposes. However, banks have limited working hours (usually 8:00 AM to 5:00 PM) and are closed on weekends and public holidays.

2. Authorized Currency Exchange Counters

Located in major cities and tourist hubs, authorized money changers often offer competitive rates. Ensure the facility displays a government license. For business travelers and group tours, it’s best to pre-arrange partnerships with reputable counters to streamline the arrival process.

3. Airports

While airport kiosks are convenient, they often offer lower exchange rates. It’s wise to only exchange a small amount here (enough for transportation and essentials), then guide clients to better options later.

4. Hotels and Travel Agencies

Some high-end hotels and licensed travel agencies also offer currency exchange services. The rates may not be as favorable as banks or money changers, but they are generally safe.

5. ATMs

Vietnam has a well-developed ATM network, especially in cities like Hanoi, Ho Chi Minh City, and Da Nang. International cards (Visa, Mastercard, etc.) are widely accepted. ATMs dispense VND, and exchange rates are based on your bank’s international conversion rates. However, withdrawal limits and service fees (ranging from 20,000 VND to 100,000 VND) apply.

Best Practices for Your Clients

As a B2B provider, educating your clients can prevent unnecessary loss and elevate their travel satisfaction. Here’s what you should communicate:

• Always count your money before leaving the exchange counter.
• Avoid street money changers — many operate illegally and offer counterfeit notes or bad rates.
• Keep small denominations for tips, taxis, and local markets.
• Use currency apps or travel cards to monitor rates in real time.
• Bring clean and undamaged foreign bills — torn or marked bills may be rejected.

Common Tourist Traps (And How to Avoid Them)

1. Fake Currency Notes

Tourists unfamiliar with Vietnam currency may struggle to differentiate denominations. Scammers often use this confusion to hand out fake notes or incorrect change. Educate your clients about note colors and values.

2. Bait-and-Switch Exchange Counters

Unlicensed counters may display favorable rates but change them after counting begins. Always verify the rate, calculate the expected amount, and confirm before handing over cash.

3. ATM Skimming Devices

ATM fraud has occurred in tourist-heavy areas. Instruct clients to use ATMs attached to bank branches or inside commercial buildings for added safety.

4. Overpriced Services in USD

Some vendors quote prices in USD at inflated rates. Remind clients that paying in VND is often cheaper and avoids poor conversion practices.

Pro Tips for Travel Businesses

1. Pre-arrange Exchange Services: Partner with local banks or currency counters to offer secured exchange services for clients on arrival.
2. Include Currency Info in Itineraries: Add practical info about Vietnam currency, rates, and safety tips to your welcome packets.
3. Train Local Guides: Ensure guides can answer questions about exchanging money and assist clients in case of confusion.
4. Offer Travel Cards or Cash Options: Consider partnering with fintech companies to offer prepaid travel cards loaded with VND for group tours.

Navigating Vietnam currency doesn’t have to be complicated — but it does require preparation. By guiding your clients to safe, cost-effective exchange options and protecting them from common scams, you position your brand as trustworthy and proactive.

Whether you’re managing luxury inbound tours or backpacker circuits, ensuring clients have the right money at the right time is just as critical as booking flights or hotels.

Stay ahead by making currency exchange part of your travel planning process. In today’s competitive B2B travel market, attention to these small details sets professional operators apart.

Need tailored advice for your Vietnam travel business? Contact our team at Tonkin Legends for B2B support on itineraries, local partnerships, and up-to-date currency exchange info.